![]() ![]() Move your JuiceBox to a cooler area, out of direct sunlight, or remove heating sources from area. The JuiceBox is too hot (over 80C internally). JUICEBOX CAR CHARGER CODEThis error code indicated that your JuiceBox is overheating. The GFI trip is likely either caused by a wiring problem in the car or J1772 charging handle, or by significant line noise. If you continue to have this issue please contact support for further instructions. After 4 GFI trip events and automatic resets, the unit will not self-reset, and will continue to produce the 3 buzz tones every 3 seconds until the car is unplugged. The unit will remain inoperable for 15 minutes, during which time the unit will continue to produce the 3 buzz error tone every 15 seconds, and will self-reset after 15 minutes. This error code happens after a Ground Fault Interrupter (GFI) trip event. If JuiceBox continues to signal this error, contact support. This error code Indicates unintended closure of relay in non-charging state. Unplug unit from wall outlet to prevent unsafe charger state. If it occurs intermittently or continues to occur, contact support. If this error persists unplug and reboot the JuiceBox. This error code Indicates possible failure of Ground Fault Interrupter (GFI) circuitry. When using a 120V (or 240V Line-to-Neutral, single phase) supply, the Line and Neutral connections may be reversed in the adapter or outlet. If this error persists unplug and reboot the JuiceBox. The Ground connection is usually connected to Neutral at the circuit panel. On 240v single split-phase AC power (US standard), you should find approximately 120V between each line and the ground terminal of your outlet. Check that your circuit ground connection is established. ![]() Built after 1st of Feb 2017īuilt Between 28th Aug 2015 and 1st of Feb 2017Ĭonstant Buzzer Tone: (no interruption) ( hear it) Please check your label for manufacturing date. If error persists after unplugging and rebooting the JuiceBox, and your car will not charge, please contact support. Contact support)Ĭheck your ground wire in both the panel, and at the device termination (hard-wired or outlet plugged into) to make sure all connections are tight. Relay Stuck Closed (Disconnect immediately. The JuiceBox will automatically resume when it cools off. Unplug from car in order to reset the GFI trip count to 0. If issue persists, contact Support. ![]() (Or plugged into something that’s not an EV). If issue persists, please contact Support.Ĭar not obeying J1772. If issue persists, please contact Support. JuiceBox 32Ĭheck line and neutral connections as they may be reversed in the adapter or outlet.Unplug and reboot JuiceBox. If you think its a problem with the EV, see your Vehicle Not Charging Troubleshooting article. If after 20 minutes and power cycling again it still beeps, its likely to be a fault. Power on and see if the beeps resume or when the EV is connected.Īlso note there is a 15 minute timer if a car fault occurs. Once you identify what the beep means, we recommend turning the power off for a minute and turning it back on. The beeps from the EVSE can help you determine the error code causing the issue. ![]() Troubleshooting – What do the Beeps Mean?
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